Privacy Policy
Last Updated: October 22, 2025
At Asbestos Removal Auckland, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, request a consultation, or engage in professional asbestos removal services. By using our website or sharing your details, you agree to the data handling practices described in this document.
We operate with full compliance under the New Zealand Privacy Act 2020, ensuring your information is handled responsibly, securely, and transparently.
Information We Collect
When you interact with Asbestos Removal Auckland, we may collect both personal and non-personal data to provide you with reliable, high-quality service and an enhanced customer experience.
Personal Information
You may provide personal information when you:
- Complete an online consultation or quote form
- Contact us via phone, email, or social media
- Schedule an on-site asbestos inspection
- Request updates, maintenance follow-ups, or safety reports
This information may include:
- Full name and contact details (email, phone number)
- Project or property address
- Information about asbestos removal requirements, such as property type, affected areas, and safety needs
Technical and Usage Data
When you browse our website, Asbestos Removal Auckland automatically collects certain technical data, such as:
- IP address and approximate location
- Device type, browser version, and operating system
- Pages visited, session duration, and referring websites
- Search terms or keywords that led you to our services
This helps us analyze traffic, enhance website performance, and understand how users interact with our pages.
Cookies and Tracking Technologies
Asbestos Removal Auckland uses cookies to personalize your browsing experience and improve site functionality.
Types of Cookies Used
- Essential Cookies: Enable website core functions like form submissions.
- Performance Cookies: Track page loading, navigation speed, and errors to optimize performance.
- Functional Cookies: Remember user preferences like region or contact details for future visits.
- Marketing Cookies: Display relevant promotions or reminders with your consent.
You may disable cookies in your browser settings. However, this may limit access to certain site features.
How We Use Your Information
At Asbestos Removal Auckland, your personal information is used to deliver seamless, professional, and compliant asbestos removal services. We use your information to:
- Respond to inquiries and consultation requests
- Schedule site inspections and removal projects
- Provide accurate quotes and reports
- Enhance communication, project coordination, and aftercare services
- Send updates or offers (only with your consent)
- Comply with safety, legal, and environmental regulations
Your personal information is never sold or shared with unauthorized third parties.
Information Sharing and Disclosure
We only share data under limited, necessary circumstances.
Trusted Service Providers
Asbestos Removal Auckland may partner with reputable third-party providers for:
- Website hosting and maintenance
- Data backup and secure cloud storage
- Communication tools and customer management systems
- Analytics platforms like Google Analytics
These providers are legally bound to handle your data responsibly and solely for operational purposes.
Legal Compliance
We may disclose data if required to:
- Fulfill legal obligations under New Zealand law
- Respond to official requests from regulatory authorities
- Protect the safety, rights, or property of Asbestos Removal Auckland and its clients
Your Privacy Rights
New Zealand residents have specific rights under the Privacy Act. You have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate details.
- Deletion: Request data removal when no longer necessary.
- Objection: Opt out of certain uses, like promotional communication.
To exercise these rights, please use our Contact Us form at the end of this policy.
Data Protection and Security
Asbestos Removal Auckland maintains strict security controls to protect your data, including:
- SSL encryption across all site pages
- Restricted administrative access
- Regular malware scans and software updates
- Secure server environments and backup protocols
While no online system is 100% foolproof, we consistently apply industry-leading security practices to safeguard your data.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Factors influencing retention include:
- Service delivery duration
- Legal or compliance requirements
- Dispute resolution or record-keeping needs
Once data is no longer needed, Asbestos Removal Auckland securely deletes or anonymizes it.
International Data Transfers
Our hosting or cloud partners may store or process your data outside New Zealand. Whenever data is transferred internationally, Asbestos Removal Auckland ensures it meets New Zealand’s strict privacy standards and equivalent safeguards.
Policy for Minors
The services of Asbestos Removal Auckland are intended for adults involved in property ownership, management, or renovation. We do not knowingly collect personal data from minors under 16 years of age. Any such data discovered will be promptly deleted.
Marketing Communications
If you opt in, Asbestos Removal Auckland may occasionally send updates about safety regulations, asbestos management tips, or promotional offers. You can opt out anytime by following the unsubscribe instructions in our messages or contacting us directly.
Policy Updates
This policy may be updated periodically to reflect new regulations, technological changes, or service updates. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of our website means you accept the new terms.
Governing Law
This Privacy Policy is governed by the laws of New Zealand. Any disputes will fall under the exclusive jurisdiction of New Zealand courts.
Contact Us
If you have any questions or requests about this Privacy Policy or how Asbestos Removal Auckland handles your data, please get in touch via our Contact Page at: https://asbestosremoval-auckland.co.nz/contact-us/
Your privacy is important to us, and we are committed to protecting your personal information while delivering reliable, compliant, and safe asbestos removal services across the Auckland region.
FAQs
We collect personal details (like name and contact information) and technical data (like IP address and browser type) to provide customized service and improve site performance.
Yes. You may request deletion of your information unless it must be retained for legal or operational purposes.
Through SSL encryption, secured servers, and restricted data access to authorized personnel only.
We only share data with verified third-party partners necessary for service delivery or when required by law.
Yes, cookies help us understand your browsing preferences and enhance your website experience. You can disable them anytime.
We review and update this policy periodically to remain compliant with privacy laws and industry best practices.
